Management of personal data

Collection and processing

When using the Site, you may provide us with information about yourself in the following cases: when creating your personal space, when subscribing to our newsletters, when responding to surveys or when contacting us with a question or problem of any kind.
It is your responsibility to verify that the information you provide during these operations is accurate and complete.
HEKIPIA SAS is responsible for processing and managing all information collected with the utmost confidentiality. This information may be used by our internal departments for the following purposes

  • Administrative and commercial management to personalise the content of our offer
  • Management of site operation by the user
  • Sending commercial and advertising information according to the user’s preferences.

Legal basis

The legal basis used for the processing operations listed below is:
– Prospect management: legitimate interest
– Newsletter registration and management: consent
– Customer satisfaction: legitimate interest



When you visit our Site, a permanent “cookie” (small text file) will be assigned to you and stored on your computer’s hard drive. The cookie makes it possible to identify you when you visit our site so that we can improve your navigation on the site and personalise your online experience: automatic recognition, memorisation of your favourite destinations, etc.
We also collect technical information about your computer each time you open a page during your visit to our Site. This information includes your IP (Internet Protocol) address, the operating system you are using, your browser type and the address of any referring website. We collect this information to improve the quality of your experience during your visit to our Site, and we do not sell or give this information to third parties.
Most browsers automatically accept these cookies, but you can delete them or activate cookie rejection. As each browser is different, you should check your browser’s “Help” menu to find out how to modify your cookie preferences. The behaviour of the site remains the same and all its functions are accessible. If you choose to block cookies, you will not have access to the many features that make this site more effective and some of our services will not function properly.


Sharing of information

Any data we may record is reserved exclusively for the use of HEKIPIA SAS.
At no time will your information be transmitted to any third party.

Security and confidentiality

The site implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and the site cannot guarantee the security of the transmission or storage of information on the Internet.


Personal data rights

In accordance with the regulations applicable to personal data, you have the right to access, modify, rectify and delete your personal data and to withdraw your consent. To exercise this right, please send us a letter clearly stating your full name, address and, if applicable, your customer account number to :
HEKIPIA / Marketing Department
73 Route de Lentilly CS 68206 69380 Chessy-Les-Mines France
Contact: +33 4 37 64 64 74 |


Changes to this policy

HEKIPIA reserves the right to modify this policy on the protection of personal data at any time. If a change is made to this personal data protection policy, HEKIPIA undertakes to publish the new version on its website.